Terms & conditions
These terms apply to this website and to engagements with Pancake Tech. The accepted offer for a specific project takes precedence where the two differ.
1. Who we are
Pancake is the trading name of Pancake Tech. Contracts, invoices and legal notices are issued in the name Pancake Tech.
2. Using this site
The content here is provided for information. It is not an offer, a quote, or professional advice, and we may change it at any time. You may not attempt to disrupt the site, extract data by automated means, or use it in a way that breaks applicable law.
3. Offers, scope and price
Each engagement is defined by a written offer stating what will be built, what it costs, the delivery mode, and what transfers to you at the end. Where the offer requires a signature, the completed signature request is the acceptance. An accepted offer is frozen and is the contract of record. Scope discovered afterwards is agreed and priced as a new offer; it is never an edit to an accepted one and never absorbed into an existing milestone. A milestone invoices after you accept it, or after the review window the offer declared has passed. A disputed milestone stays open, and the rejection is recorded.
4. Delivery and what transfers
Delivery is a deploy or an export at a recorded commit, as the offer declares. Exports are generated by the platform with secrets removed: credential references are stripped and environment files are supplied as templates. By default, an exported project transfers a snapshot of the delivered code and the engineering documentation for your system. The workspace repository, agent memory and our own process state remain ours unless the offer states otherwise. Transferring the repository itself is a declared item on the offer and is recorded as its own transfer. On full payment, intellectual property in the delivered work transfers to you as the offer states. We keep the right to reuse general knowledge, techniques and non-client-specific tooling.
5. After delivery
What we owe after delivery is a warranty window declared on the offer, with its scope and its exclusions. Defects within it are corrected at no additional charge; work outside it is a change request or an ongoing service, quoted separately. Whether a reported problem falls inside the warranty is a recorded decision naming the person who made it.
6. Confidentiality
Information you share for the purpose of an engagement is treated as confidential and used only to deliver that engagement. Comments and knowledge entries marked internal are not visible to the other side.
7. Liability
Nothing here limits liability that cannot lawfully be limited. Otherwise, our total liability for an engagement is capped at the fees paid for it, and we are not liable for indirect or consequential loss.
8. Governing law
These terms are governed by the laws of the jurisdiction stated in the applicable offer.